FREE download below

5 Smart Questions to Ask the Contact Officer Before You Submit Your Resume 

For purpose-driven mid-career professionals and leaders currently
seeking a 6-figure promotion or new role in the public sector

Have you:

Considered ringing the Contact Officer but don’t know what to ask?

You don’t want to say something silly that might put them off?

Don’t think you have anything meaningful to ask so don’t call?

Have rung and they haven’t called you back, so you think it’s a waste of time trying again?

You’ve been in your current role for some time.

You get told to ring the contact person but you don’t know why you would or what you would say when you get on the phone with them.

You don’t know how to make a good first impression so they pick up your application when it arrives and ask you in for an interview.

Is there any point in ringing them if they don’t call back?

I say “hell yes!” here are 5 of my favourite questions and why they’re strategically good questions to ask!

Download the

“5 Smart Questions to Ask the Contact Officer Before You Submit Your Resume for a 6-Figure Public Sector Job”

Athena Ali - The Get Noticed Coach - Career Coach and Strategist for mid-career professionals and leaders who want to land a senior public service role they love where they can make a difference in the community

Hi, I’m Athena Ali

The Founder of The Get Noticed Coach.


I help public servants and aspiring public servants learn how to get shortlisted and get hired in a senior public sector career they love.

I’m for people who want to make a difference to the community and work with purpose in the public purpose sector.

I use my unique marketing approach to help you get clear, get confident and get visible to advance your government career and make the money you deserve for your expertise.


Hi Athena,

I just wanted to give you an update. I got an interview for the director role and had my interview last Thursday. I should hear by the end of the week whether they want to do second interviews or if they have made a decision.

Thank you so much for all your work. Having the key selection criteria and my resume so well structured really helped with my interview preparation. It’s all in fates hands now, so fingers crossed.

Thank you again.

Wendy Collins


I just wanted to let you know that you have been amazing since we spoke about a makeover for my resume. I needed something to speak about my career and just wanted to achieve the next step to what I was doing. 

You are nothing but full of knowledge and exactly knew what I was asking for and getting to know me before doing my resume was awesome, as it captured my personality. 

My resume was perfect as I got a call from a recruitment agent and she said my resume was beyond perfect. I landed a job in less than 3 weeks and with higher pay. 

Very very very happy about the outcome. 

Athena, you are very professional, Thank you!

Bindu Kanekamedala


Athena, the resume you created for me did wonders!

I had many interviews and was able to set two offers against each other to get the best remuneration. Thank you!

Tory Stuart


I was referred to Athena and I am ecstatic with the end result. Athena doesn’t disappoint from the moment you connect with her. You must think of this as an investment in your future career path. Very highly recommended.

Alki Midas


Athena’s great strength is her active listening that ensures that the best information is captured and incorporated in the documents she produces for you.

Her resumes and selection criteria responses are concise and very well tailored for the role you are applying for.

She genuinely cares about her clients and being able to help them achieve career personal goals and/or transition to new opportunities.

 We all know the difficulties in changing or starting work careers and Athena greatly helps facilitate the process.

 I highly recommend Athena and the fantastic work she does.

George Athanasiadis


I was never one to ask someone to help me with my CV as I simply saw it as a list of things I had ‘done’ in the past. However, after seeing Athena’s work, I realised that I had definitely misunderstood the value of a good, well-structured, and evocative CV on finding opportunities.

Athena spent the time to get to know me as a person, help me with my concerns, and helped craft both my CV and my LinkedIn profile. She is friendly, professional, with an attention to detail, and with a passion for formulating a CV that brings out the whole of a person’s achievements in such a succinct and striking manner!

I am extremely happy with the results of Athena’s work and will be coming back to her regularly to ensure my experience and achievements are always seen in the best possible light. Thank you for everything, Athena!

Dr Nicholas Vogiatzis

Ready to start landing interviews for public service roles?

Enter your name and email address to access now >>>

Interview Winning Resume Template for government job or public service role

Success! Your template will arrive in your inbox shortly.